Shipping Policy

Thank you for shopping at Cerefolin. We are committed to providing reliable, fast, and secure shipping services for all customers. This Shipping Policy explains our shipping process, delivery times, and related terms.

1. Order Processing Time

All orders placed through www.cerefolinspecialtystore.shop are processed within 1–3 business days.

Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, promotional events, or unforeseen circumstances, processing times may be extended. If there is a significant delay affecting your order, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping fees are calculated based on your order details and will be displayed at checkout.

We currently provide standard shipping services within the United States:

Standard Shipping

• Estimated delivery time: 5–8 business days
• Shipping fee:
  • Free standard shipping on orders over $60
  • $6.90 standard shipping fee for orders under $60

Please note that delivery times are estimates and may be affected by factors outside of our control, including carrier delays, weather conditions, holidays, or other transportation issues.

3. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipment confirmation email from Cerefolin containing your tracking number.

Tracking information may take up to 24 hours to become active after shipment.

You can track your package using the tracking link provided in your shipment confirmation email.

4. Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully check your shipping address before completing your purchase. Cerefolin is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

If you notice an incorrect address after placing an order, please contact us as soon as possible at:

Email: support@cerefolinspecialtystore.shop

We will make every effort to assist you before the order is shipped.

5. Customs, Duties & Taxes

For international shipments (if applicable), customers are responsible for any customs duties, taxes, tariffs, or additional fees imposed by their local authorities.

Cerefolin is not responsible for delays caused by customs inspections or unpaid customs charges.

6. Lost, Damaged, or Missing Packages

If your package arrives damaged, is lost during transit, or you experience any delivery issues, please contact our customer support team as soon as possible.

Please provide:

• Order number
• Photos of damaged packaging or products (if applicable)
• Any relevant delivery information

Contact us at:

Email: support@cerefolinspecialtystore.shop

We will review the issue and assist you with the next steps.

7. Delivery Delays

While we strive to deliver orders within the estimated timeframe, Cerefolin cannot guarantee exact delivery dates.

Delays may occur due to:

• Carrier service interruptions
• Severe weather conditions
• Holidays
• Customs processing
• Other circumstances beyond our control

We appreciate your patience and understanding during such situations.

8. Contact Information

If you have any questions about our Shipping Policy, please contact us:

Store Name: Cerefolin
Website: www.cerefolinspecialtystore.shop
Email: support@cerefolinspecialtystore.shop